Insight Replay Customer Support
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Frequently Asked Questions
Reveal Setup Guides
Most Reveal WiFi networks are hidden. This means that the name of the network (SSID) is not broadcast to nearby devices, so the network does not appear in the list of available WiFi networks.
You’ll need to manually enter the name of your WiFi network along with the password. Use WPA2 security.
How to setup the Reveal REC App. Reveal REC allows you to capture and tag video in real-time.
RevealCam is a camera app for the iPhone and iPad. With RevealCam you can easily shoot video, tag clips, and instantly upload to Reveal using your iPhone or iPad.
Follow these steps to start using RevealCam
-
Install RevealCam on your iOS device
-
Find the name of your Reveal server
-
Update RevealCam settings
Keeping your Reveal software up to date is easy. Follow the steps below to find your current version of Reveal and check for updates.
- Connect your computer to the Internet and open Reveal.
- Click the Reveal icon in the Task Bar. See the screen shot below.
- Follow the prompt to update Reveal. This may take a couple of minutes and will automatically close and restart Reveal.
Reveal Football App
The Reveal Football App is the iPad and iPhone app coaches use on the sidelines during games. You can install Reveal Football on your iPhone or iPad to watch clips and tag clips.
RevealCam is a camera app for the iPhone and iPad. With RevealCam you can easily shoot video, tag clips, and instantly upload to Reveal using your iPhone or iPad.
Follow these steps to start using RevealCam
-
Install RevealCam on your iOS device
-
Find the name of your Reveal server
-
Update RevealCam settings
General
How to setup the Reveal REC App. Reveal REC allows you to capture and tag video in real-time.
RevealCam is a camera app for the iPhone and iPad. With RevealCam you can easily shoot video, tag clips, and instantly upload to Reveal using your iPhone or iPad.
Follow these steps to start using RevealCam
-
Install RevealCam on your iOS device
-
Find the name of your Reveal server
-
Update RevealCam settings
Keeping your Reveal software up to date is easy. Follow the steps below to find your current version of Reveal and check for updates.
- Connect your computer to the Internet and open Reveal.
- Click the Reveal icon in the Task Bar. See the screen shot below.
- Follow the prompt to update Reveal. This may take a couple of minutes and will automatically close and restart Reveal.
Football
The Reveal Football App is the iPad and iPhone app coaches use on the sidelines during games. You can install Reveal Football on your iPhone or iPad to watch clips and tag clips.
How to setup the Reveal REC App. Reveal REC allows you to capture and tag video in real-time.
RevealCam is a camera app for the iPhone and iPad. With RevealCam you can easily shoot video, tag clips, and instantly upload to Reveal using your iPhone or iPad.
Follow these steps to start using RevealCam
-
Install RevealCam on your iOS device
-
Find the name of your Reveal server
-
Update RevealCam settings
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Our normal office hours are from 8AM to 6PM Eastern Time.
Phone
(800) 280-3512
Be sure to leave a message if we don’t answer so we can call you back.
support@insightreplay.com
We check email regularly.