Support

Insight Replay Customer Support


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Frequently Asked Questions


Reveal Setup Guides

Keeping your Reveal software up to date is easy. Follow the steps below to find your current version of Reveal and check for updates.

  1. Connect your computer to the Internet and open Reveal.
  2. Click the Reveal icon Reveal Task Bar icon in the Task Bar. See the screen shot below.
  3. Follow the prompt to update Reveal. This may take a couple of minutes and will automatically close and restart Reveal.Access Reveal from the Task Bar icon

General

Keeping your Reveal software up to date is easy. Follow the steps below to find your current version of Reveal and check for updates.

  1. Connect your computer to the Internet and open Reveal.
  2. Click the Reveal icon Reveal Task Bar icon in the Task Bar. See the screen shot below.
  3. Follow the prompt to update Reveal. This may take a couple of minutes and will automatically close and restart Reveal.Access Reveal from the Task Bar icon

Our normal office hours are from 8AM to 6PM Eastern Time.

Phone

(800) 280-3512

Be sure to leave a message if we don’t answer so we can call you back.

Email

support@insightreplay.com

We check email regularly.