Insight Replay Customer Support

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Frequently Asked Questions


Reveal runs on Apple computers running OS X 10.10 or higher. Recommended hardware is:

  • Processor – i5 or faster
  • Memory (RAM) – 8 GB of more

We recommend the least expensive MacBook Pro laptop. This model is the 13″ MacBook Pro with i5 processor, 8 GB RAM, & 128GB SSD.

We’ve had success with MacBook Air laptops with i5 processor and 8 GB RAM. Apple is phasing out the MacBook Air lineup and the hardware has not been updated in several years, so we now recommend the 13″ MacBook Pro.

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Our normal office hours are from 8AM to 6PM Eastern Time.


(800) 280-3512

Be sure to leave a message if we don’t answer so we can call you back.


We check email regularly.